ABOUT - Contact Samuel Johnston


Due to the ongoing COVID-19 situation our courier services (Royal Mail, DPD, ASAP & TNT) may not be handling the handheld terminal used for signatures. They may now be using "GPS Location" as the signature and they may be taking a photograph of the delivery as evidence that the delivery has been fulfilled correctly. If no one is in at the time of delivery they may leave the parcel in a safe location and take photographic evidence to show that it was safe and delivered. 

We endeavour to ensure that your order is dispatched and delivered to our customers as soon as possible however there may be some unforeseen third party delays with the courier. There for we ask for your patience when you order from us as while we may be able to dispatch it promptly there is the possibility of a delay with the courier while the COVID-19 situation continues.

We would like to thank all customers for their ongoing support.

Stay safe and healthy.


Shopping to suit you

Browse online and order quickly, easily and securely any time of the day or night - you'll find additional products to choose from, web exclusive offers and videos. We also ship worldwide to over 80 countries.

If you have any question regarding products and orders from the website or would like to speak to us, you can contact us in the following ways below.

Customer Service For Online Store Enquiry

Calls operating 10am - 5pm GMT Monday to Friday

Email   EMAIL:   customer-services@samueljohnston.co.uk

Phone   PHONE:   +44 (0) 28 9083 0022 (option 1)

Shop online or visit our store in Newtownabbey...

IMPORTANT NOTICE - Belfast High Street Store

We would like to take this opportunity to thank you for your custom and to inform you that because of extensive refurbishment to River House in High Street Belfast, Samuel Johnston Ltd will be relocating to our larger shop premises at Mallusk.

If you have any products reserved on LAY-AWAY; When your pram or order is ready for collection, you can collect it at our Mallusk branch (please see location below). Should this be inconvenient we can also post it out or deliver it directly to you.

Our service to you will be uninterrupted, and business will carry on as normal. There is free parking for over 30 cars at our Mallusk shop and the staff who served you in High Street will also be on hand to help you in Mallusk.

Mallusk Showroom

Phone  +44(0)28 9083 0022

Phone  Unit 7 Trench Park, Trench Road, Mallusk, BT36 4TY

Opening Hours: 9:30am - 5pm Monday - Saturday,   closed Sunday.

This Branch Offers:
On-site car parking for 30 cars, Car seat fitting, Baby Savings Plan, Free ‘Lay-away’ service



Free In-store Nursery Lay-away Plan at our stores

Please visit our store to discuss your baby requirements and set up your nursery plan or CLICK HERE for more information.