Postage Information

General Shipping Information To

All UK orders over £50 are Shipped Free of Charge. Delivery method will be determined by Samuel Johnstons based on the value and size of the items ordered (volumetric weight). Shipping methods used are listed below with estimated delivery times and other relevant information.

Free Delivery not available for Channel Isles, Isle of Man, Isle of Wight & Scottish Islands (these destinations are available from the country list) 


  • Approx Dispatch Time
  • All 'In Stock' orders that are received by Samuel Johnston before 2pm GMT, placed online or ordered by telephone will be dispatched the same day.
  • Any orders received after 2pm GMT or during the weekend will be dispatched the following working day.
  • Delivery times vary depending on where the goods are being sent to and the type of service that has been selected.


COVID-19 Important delivery information:

Due to COVID-19 our delivery companies (Royal Mail, DPD etc.) may not be handling the signature terminal in an effort to reduce personal contact. ‘Gps location’ will be used as a signature and a photograph of the delivery may be taken as evidence that the delivery has been fulfilled. We endeavor to ensure that our deliveries are with customers as soon as possible but there may be unforeseen third-party delays. Thank you for your anticipated support.

Specific Postage Methods
Based on an approximate volumetric basket weight of 0 grams
  • Royal Mail Recorded Delivery (3-7 Day)
  • Economy service for smaller and lighter items to UK and Ireland. Takes aprox 3-7 days, not guaranteed.
  • DPD Express Delivery (1-2 Working Days)
  • All Parcels will be delivered by DPD courier in approx. 1-2 working days. Orders placed after 2pm will be dispatched the following day. Orders placed after 2pm on Friday will be dispatched on Monday. A signature is required upon delivery. SMS tracking available when a mobile number is provided.